Core Consulting Areas

Our consultants work with you to develop a robust business plan, including market analysis, competitive positioning, and clear objectives for growth. We help you define your target clientele, identify key competitors, and outline service differentiators. Through financial modeling, budgeting, and forecasting, we ensure your business concept is viable and scalable.

Launching a new practice is complex — but with the right guidance, it becomes a confident, streamlined process. We guide clients from concept to opening day, covering every aspect of development: business structure, financial modeling, service design, technology integration, staffing, and pre-launch marketing. Our proven launch systems help you open strong and stay positioned for success.

Your facility is the physical embodiment of your brand. We help evaluate potential locations using demographic and market data, assist in lease negotiations, and collaborate with design teams to optimize patient flow, efficiency, and aesthetics. Every decision — from square footage to treatment room layout — supports your operational goals and guest experience.

Your service menu defines your brand and profitability. We help you select, structure, and price treatments that align with your target demographic, provider skill sets, and revenue goals. Whether developing a new menu or optimizing an existing one, we ensure every service supports your brand promise and bottom line.

A strong compensation model inspires performance and loyalty. We design customized compensation and bonus plans that align team incentives with practice profitability. From tiered Revenue Per Hour (RPH) models to productivity-based bonuses and benefits structures, our systems balance fairness, motivation, and financial sustainability.

The right team drives growth — the wrong one holds it back. We assist with recruiting, interviewing, onboarding, and training for every position within your practice.

Financial clarity is the foundation of confident decision-making. Robbi Grayson Associates provides detailed startup budgets, cash flow projections, and pro forma financial statements. We develop detailed financial models that outline your startup costs, breakeven targets, expense forecasts, and growth trajectories. Using key metrics like RPH, COGS, and EBITDA, we help you interpret your numbers and create a roadmap to sustainable profitability.  Our consultants can assist in securing financing from banks, investors, or alternative sources.

We turn data into direction. Our proprietary KPI systems measure performance in real time, connecting daily activity to financial outcomes. From dashboards to productivity reports, we help you identify your most profitable services, set achievable goals, and chart a clear path toward growth and increased margins.

Strong operations create consistency, accountability, and scalability. We work closely with practice owners and managers to implement SOPs, define roles and responsibilities, and establish systems for scheduling, inventory, and team communication. Our oversight helps eliminate inefficiency and ensures your practice runs like a high-performing business.

People create culture — and culture creates performance. When you build a culture rooted in purpose, accountability, and connection, you naturally attract and retain the kind of team that drives sustainable success. We believe your people are your greatest competitive advantage — and your culture is what shapes, supports, and sustains them. When culture and leadership align, growth follows naturally.